E-Commerce & AI Transformation Consultant with 19 years of experience. I launch digital products from scratch, embed AI into business workflows, and select systems that actually work — CRM (Bitrix24, OneBox, KeyCRM, BookonCRM, SmartCRM), ERP (Odoo), CMS (OpenCart, Magento, ModX, WordPress). Vendor-agnostic: I start with a process audit and requirements — then select the tool. No partner preferences.